GENERAL CONDITIONS

The request for availability isn't binding and doesn't act as a contract neither for the client nor for Relais Borgo Il Massera.

The booking request represents an order form and therefore binding for the client but not binding for Relais Borgo Il Massera, on whose part remains free not to accept the booking.

The booking confirmation of Relais Borgo Il Massera sent to the client is binding for both parties and establishes the drawing up of the booking contract with options.

If a deposit is requested or credit card details, the client must send these within the indicated time period to the direction of Relais Borgo Il Massera in order that the options are cleared and the booking is definitely confirmed.

At which point Relais Borgo Il Massera promises to send the client a confirmation e-mail.

The total booking must be confirmed by fax or by e-mail accepting the cancellation conditions of the establishment concerned.

TERMS AND CONDITIONS

The reservation becomes binding for us only at the moment of the reception of the deposit payment receipt (30% of the total amount) .

Option: 3 working days.

Balance: on arrival.

Arrival (check-in): apartments are available after 4.00 pm, before and not later 7.00 pm (in any case, the baggage can be left previously).

Departure (Check-out): apartments must be left before 10.00 am of the leaving day.

RATES INCLUDE

- Standard final cleanings
- Electricity
- Water
- Gas until 0,25 m3 per day
- Taxes

RATES DON'T INCLUDE

- Extra linen for kitchen, bedroom and bathroom: on request, 9,00 euro per person per change
- Extra cleanings: on request, 20,00 euro per apartment
- Gas: 3,50 Euro per m3 (1 m3 = 4l on the counter)
- Cradle: on request, 20,00 euro per week
- Bed-pouf: on request, 40,00 Euro per week or 8,00 Euro per night
- Washing machine: 5,00 Euro washing and soap.
- Security deposit: 100,00 Euro to pay at check-in

CANCELLATION POLICY

In case of cancellation of the booking, the whole amount of the deposit will not be refunded.

PAYMENT

CREDIT TRANSFER

Advance payments can be made by credit transfer, in EURO, to the following bank account:

BANK: Cassa di Risparmio di San Miniato (CARISMI) - Filiale Livorno nr 1

ABI: 06300
CAB: 13901
C/C: 200518
IBAN: IT57 F063 0013 901C C167 0200 518
SWIFT/BIC CODE: CRSM IT 3 S

Please send payment notification by fax to the number:+39.0586.661449 (the reservation is confirmed only when the Relais Borgo Il Massera receives the first advance payment)

POSTAL ORDER

You can pay the deposit by postal order, in EURO, to the following address:

Fosco Casini
Via Aurelia Nord. 78
Cecina 57010 (LI)

Please send payment notification by fax to the number:+39.0586.661449 (the reservation is confirmed only when the Relais Borgo Il Massera receives the first advance payment)

PLACE OF JURISDICTION (LAW COURTS)

For whatever controversy which might arise relating to interpretation, execution and/or to the finalisation of the booking contract to which the present conditions are applied, in which a part Relais Borgo Il Massera, is legally responsible, will be exclusively the competence of the local law courts of Livorno.